Privacy Policy
At Achalay we respect your privacy and are committed to protecting your personal data, in accordance with Argentine Law 25.326 on the Protection of Personal Data.
Last updated: 20/04/202501Data controller
The party responsible for processing your personal data is Achalay, located at Ramallo 3060, Núñez (Buenos Aires). You can reach us by email at hola@achalay.net or by phone at +54 9 11 7237 4082.
02Personal data we collect
We may collect the following personal data:
- Identification data: full name, ID number, tax ID, address, email and phone.
- Financial data: payment method information, transaction history and others related to our operations.
- Usage data: preferences and habits related to the use of our services.
Where applicable, we may also collect sensitive data, but only with your explicit consent and for the purposes stated in this notice.
03Purposes of processing
We process personal data for the following purposes:
Contractual and service-delivery purposes
- Process payments and manage transactions related to our services.
- Issue receipts and handle administrative and accounting matters.
Legal and regulatory purposes
- Comply with tax, commercial and anti-money-laundering regulations.
Service-improvement purposes
- Analyze usage patterns through our CRM and ERP tools to personalize the customer experience.
Communication purposes
- Send service notifications, promotions and satisfaction surveys, provided you have given your consent.
04Data transfers
Your personal data may be shared with:
- Service providers: including cloud technology platforms that meet equivalent security standards.
- Regulatory or government entities: in compliance with legal and regulatory requirements.
We will never sell, rent or trade your personal data to third parties.
05Your rights as data subject
As the data subject, you have the right to:
- Access your personal data to know what information we hold and how we use it.
- Request the rectification of inaccurate or outdated data.
- Request the deletion of data that is no longer needed for the stated purposes.
- Object to the processing of your data in certain circumstances.
To exercise these rights, write to us at hola@achalay.net or call us at +54 9 11 7237 4082.
06Data security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, loss or destruction. This includes:
- Data encryption.
- Restricted access controls.
- Regular monitoring and audits of our systems.
07Data retention
We retain your personal data only for as long as necessary to fulfill the purposes stated in this notice or as required by applicable law.
08Changes to this notice
We reserve the right to modify this Privacy Notice to adapt it to legislative, regulatory or operational changes. Updates will be available at achalay.net.
09Questions and complaints
If you have questions, comments or wish to file a complaint about this notice or the processing of your personal data, contact us at hola@achalay.net or at +54 9 11 7237 4082.