Personal Data Protection

At ACHALAY (hereinafter referred to as “the Company”), we respect your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, store, and safeguard the information you provide to us, in accordance with the provisions of Law 25.326 on the Protection of Personal Data of the Republic of Argentina.

Data Controller

The controller of your personal data is Achalay, with its registered address at Ramallo 3060, Núñez, email hola@achalay.net, and phone number (+54 9) 11 5568-9984.

Personal Data Collected

We may collect the following personal data:

> Identification data: Full name, DNI, CUIT/CUIL, address, email, and phone number.

> Financial data: Payment method information, transaction history, and other data related to our business operations.

> Consumption data: Preferences and habits related to the use of our services in the gastronomic industry.

Where applicable, we may also collect sensitive data, but only with your explicit consent and solely for the purposes stated in this notice.

Purposes of Data Processing

We process personal data for the following purposes:

Contractual and service provision purposes:

> To process payments and manage transactions related to gastronomic activities.

> To issue receipts and manage administrative and accounting matters.

Legal and regulatory purposes:

> To comply with tax, commercial, and anti-money laundering regulations.

Service improvement purposes:

> To analyze usage patterns using our CRM and ERP tools to personalize the customer experience.

Communication purposes:

> To send service-related notifications, promotions, and satisfaction surveys, provided you have given your consent.

Data Sharing

Your personal data may be shared with:

> Service providers: Including cloud-based technology platforms that comply with equivalent security standards.

> Regulatory or governmental entities: In compliance with legal and regulatory requirements.

We will never sell, rent, or otherwise commercially distribute your personal data to third parties.

Your Rights as a Data Subject

As the data subject, you have the right to:

Access your personal data to know what information we hold and how we use it.

> Request the correction of inaccurate or outdated data.

> Request the deletion of data no longer necessary for the declared purposes.

> Object to the processing of your data in certain circumstances.

To exercise these rights, you may contact us through:

Email: hola@achalay.net
Phone: (+54 9) 11 5568-9984
Postal address: Ramallo 3060, Núñez

Data Security

We have implemented technical and organizational measures to protect your data against unauthorized access, alteration, loss, or destruction. These include:

> Data encryption.
> Restricted access controls.
> Regular monitoring and auditing of our systems.

Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this notice or as required by applicable legal regulations.

Changes to the Privacy Notice

We reserve the right to modify this Privacy Notice to reflect legislative, regulatory, or operational changes. Updates will be available on our website www.achalay.net.

Inquiries and Complaints

If you have any questions, comments, or wish to file a complaint regarding this notice or the processing of your personal data, you may contact us through the aforementioned channels.

If you need further assistance or have any questions, please reach out to us at hola@achalay.net or (+54 9) 11 5568-9984.

This Privacy Notice was last updated on 04/20/2025.